Tenant FAQs

Answers to your frequently asked questions

• Can you hold a place before I apply?

  No, you must apply. If approved, you will have 24 hours to secure your approval to secure property with a HOLD DEPOSIT, which will be applied to the SECURITY DEPOSIT. Otherwise property will be offered to the next approved applicant.

• Do I pay first month’s rent and last month’s rent with my security deposit?

  You will be required to pay full first month rent, prorated rent amount, security deposit, and non-refundable move-in admin fee.

• How old do you have to be to apply?

  Must be 18 years of age.

• Is the deposit refundable?

  Deposit will be refunded based on lease details.

• You have a property I want to rent. How do I apply?

  Apply online at www.1spm.net or contact us for a link.

• How do I pay rent?

  Via your resident portal.

• I want to get a pet. What do I do?

  Check your lease to see if you are allowed to have pets, if you are not allowed and found to have a pet you will be fined according to your lease terms.

• I want to move out, but my roommate wants to stay. What do I do?

  Please contact management or send email to notice@1spm.net.

• My lease expiration is coming and I want to move out. What do I do?

  Please contact management 60 days prior in writing via the resident portal or by email notice@1spm.net.

• Who is responsible for paying for repairs & maintenance requests?

  Owner is responsible for mechanicals, tenant related damages will be charged to the tenant and required to pay immediately.